California governor signs new state budget, eligible Californians to get stimulus payments

Thursday, July 15, 2021

On Monday night, governor of the U.S. state of California Gavin Newsom signed a new US$262.6 billion budget bill for the state into law, with US$8.1 billion reserved for US$600 direct stimulus payments to Californians to aid in California’s recovery from the COVID-19 pandemic. The bill for the budget, SB 129, and the bill for the stimulus payments, SB 139, both passed both houses of the California Legislature for this fiscial year.

The payments, dubbed the Golden State Stimulus II, are set to be paid out to eligible California taxpaying residents beginning in September. To be eligible, residents must have filed a state tax return for last year, not be someone’s dependent, and must have earned no more than US$75 thousand in wages last year.

Eligible Californians would get a one-time payment of US$600, and households with dependents would receive an additional US$500. Around two-thirds of Californians are expected to get a stimulus payment, according to the governor’s office. Newsom initially proposed the payments in May to aid the state’s economic recovery, as part of his “California Comeback Plan”.

Californians who already received a stimulus payment earlier in the year are not eligible for this second payment. An additional payment of US$500 is still available for those who claimed dependents on their returns.

The budget also provides for US$5.2 billion in renters’ aid for low-income residents and landlords, which would pay for all rent left unpaid during the COVID-19 crisis, and cover rent for several coming months. Overdue water and utility payments would also be covered by US$2 billion in funding.

An additional US$1.5 billion was for grant money intended for small businesses, with US$120 million in tax credits for businesses willing to relocate to California.

California had a budget surplus of nearly US$76 billion during the COVID-19 pandemic.

In signing SB 129, Newsom line-item vetoed Section 19.55 of the bill concerning US$2.58 billion in appropriations to various funds “on a technical basis”, citing in an explanation appropriations covered under the section were superseded by the budget. In California, a governor may approve a bill passed by the Legislature with specific items related to the budget rejected. The Legislature can override this line-item veto with a two-thirds vote of both the Assembly and the Senate.

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Motivate Your Customer Service Team For Outstanding Customer Service: Five Secrets Of Customer Service Motivation

By Ed Sykes

Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits:

* Increased customer satisfaction

* Increased revenues * Increased repeat and referral customer traffic * Less employee turnover * Increased profits

So how do we support and motivate our customer service team to give outstanding customer service? The following are five secrets to motivate your customer service team to give exceptional customer service to your customers:

1. Provide Ongoing Learning – It’s important that you not only provide training on organizational policies and technology, but also how to handle customers. Create an ongoing system for training and feedback. Request continuous feedback and have the ‘courage to listen’ to your customer service team’s responses. Your customer service team members, because they are on the frontline, can provide you with excellent information on how to service your customer. Market conditions are changing all the time and the one piece of information your customer service team can share with you can make the difference between success and failure. After receiving the information from your customer service rep, if necessary, provide the training to your customer service team so that they can provide outstanding customer service.

2. Adjust the Attitude – Constantly work on your own attitude and your team’s attitude to providing outstanding customer service. As a customer service leader, always be aware of the tone you set and how your customer service team will be motivated by your attitude. If you are upbeat, your team will follow the lead and provide outstanding customer service. If you have a negative attitude, your customer service team will follow your lead and communicate this negative attitude to the customers they serve.

[youtube]http://www.youtube.com/watch?v=veZOrXVHf7U[/youtube]

Work with your customer service team members to create a positive attitude in the following ways:

* Look at every customer service experience as a learning experience that is preparing them for future opportunities.

* Put your team in the customer’s shoes to understand the customer’s ‘pain’ and create empathy for outstanding customer service solutions

* Have your customer service team take on the persona of a positive individual they admire to help them through a difficult customer service situation.

* Create ‘positive triggers’ to remind your customer service team why it is important to give outstanding service. Your trigger could be as simple as a family picture or a picture of an item (new car, home, etc.) that is important to you.

3. Give Incentives – Motivate your customer service team by giving incentives based on meeting your organization’s mission, goals, and values. Be timely, fair, and public with your incentives. Also, when putting together an incentive program, ask your customer service team what they would like as incentives. Many times organizations will invest thousands of dollars on incentives which are not the ones their customer service team wants. Just ask!

4. Show Appreciation – Appreciate to motivate your customer service team as much as possible. Remember, many times they are facing very challenging customer service situations everyday. Keep them motivated by sharing your appreciation in a timely, sincere, fair, and encouraging way. For more detail on this, go to my article, Appreciate to Motivate, on my website. By consistently showing appreciation, you will motivate your customer service team to excel when it is most difficult for them to do so.

5. Support Outstanding Customer Service – Support and motivate your customer service team in a number of ways. You can support and motivate your customer service team by making sure the technology supports them and the customers. For example, I recently called my internet broadband company about a mistake on a bill. The automated system disconnected my call five times before I finally spoke with a customer service representative; and I told him that he must experience many upset customers if they experience the same. The customer service representative agreed and said it made his job very difficult.

Support your customer service team by ‘cheer leading’ their concerns to upper management. Champion their concerns to upper management and let your customer service team know the progress of each concern.

Support and motivate your customer service team by keeping standards high for customer service. When your organization is facing challenging times, it is very tempting to lower standards. That’s the last action you should take. By lowering standards, you decrease customer satisfaction, increase customer service turnover, and muddy your organization’s name in the marketplace.

Apply these customer service motivation secrets with your customer service team and you will have highly motivated customer service teams and happy customers, and your organization’s bottom line will increase.

About the Author: Ed Sykes is a highly sought after expert, author, professional speaker, and success coach in the areas of customer service, leadership, motivation, presentation skills,and team building. You can e-mail him at mailto:esykes@thesykesgrp.com, call him at (757) 427-7032, or go to thesykesgrp.com.

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French workers use threats in compensation demand

Friday, July 17, 2009Following similar threats by workers at New Fabris and Nortel, workers at JLG in Tonneins, France, threatened to blow up several platform cranes. The JLG factory announced in April 2009 that it will fire 53 of its 163 workers by the end of 2009, while the remaining 110 jobs will not be secure over the next 2 years.

JLG Tonneins was acquired in 2006 with its parent JLG Industries, a maker of aerial work platforms, by the U.S.-based Oshkosh Corporation. Despite being hugely profitable in the past, production has been much reduced since 2008 with the contraction of the construction industry and lower demand for its products. Despite excellent past results the new American management demanded sweeping cuts at the company.

In the view of locals, “the company’s actions are a disgrace given the expensive perks, such as official cars, for its corporate fat cats, compared to the sacrifice, silence, and dignity demanded by the company of those it has made redundant.”

The management offered severance pay of 3,000 (US $4,200), however the workers demanded a severance package commensurate with “the wealth that their labor has generated.” Worker’s delegates requested a “supra-legal” payment of € 30,000, on Thursday 16 of July the management responded with a counter offer of € 16,000. On Thursday night the worker’s actions secured the € 30,000 settlement initially demanded.

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Study tests the use of Google as an aid for medical diagnoses

Friday, November 10, 2006

In an internet-based study published today on the website of the British Medical Journal, Australian investigators tested how well Googling could help to establish a difficult diagnosis. The search results met against their criteria in 15 out of 26 cases.

Previous anecdotes of the use of Google in reaching a difficult diagnosis are presented in the paper. In a case described in the New England Journal of Medicine (NEJM), a physician diagnosed IPEX syndrome after submitting the typical diagnostic clues to the search engine. A patient’s father replied to doctor’s saying that his son had acute subclavian vein thrombosis of unknown origin: “But of course hehas Paget-von Schrötter syndrome.”

Hangwi Tang and Jennifer Hwee Kwoon Ng from the Princess Alexandra Hospital in Brisbane selected clinical cases from the NEJM blind to the correct diagnosis. They selected 3 to 5 rather specific features, searched Google, and selected the 3 disorders from the results that seemed to fit the case best. If one of those was right, Google was said to be “right”.

The scientists admit that an internet search probably works better with specific symptoms rather than with phrases such as “fever ill pain”. Also, the percentage may depend on the operating physician’s knowledge base, and the test was not double-blind.

Experts commented that the internet is not a replacement for doctors, but should be seen as a way of supporting doctors and patients. A spokeswoman for the Patient Association added that “a lot of sites are not credible. There are lots of good sites out there, but we also know that there are many that are not credible.”

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Author of My Billion Year Contract reflects on life in elite Scientology group

Thursday, January 14, 2010

Wikinews interviewed author Nancy Many about her book My Billion Year Contract, and asked her about life working in the elite Scientology group known as the “Sea Org“. Many joined Scientology in the early 1970s, and after leaving in 1996 she later testified against the organization. Published in October, Many’s book has gone on to become one of the top selling new books on Scientology at Amazon.com.

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Health Care Insurance In Texas Managed Care Health Plans

By Jordan FeRoss

A managed care health plan works as a network. It is a group of medical personnel and facilities that have a contract with this particular plan. They all work together to offer medical services to those that are members. For the most part, this plan has requirements that members use the medical personnel and facilities within the plan’s network. In a nutshell, using this plan is limited as far as providers, but benefits you on the cost. Health care insurance in Texas uses this overall plan.

A managed health care plan is usually cheaper than fee-for service plan. For health care insurance in Texas, their reasoning for charging lower rates is because their hand picked medical personnel and facilities. They allow low rates for these kinds of plans. This plan also focuses on taking care of yourself so that you can avoid getting sick unnecessarily.

The managed care health system uses three types of plans:

[youtube]http://www.youtube.com/watch?v=qemeX94Z6Ho[/youtube]

— HMO (Health Maintenance Organization) – With this plan, you can use doctors and other medical services that are within this network. It works the same way with health care insurance in Texas. An HMO has a primary care physician that you can select from the network. Members pay a set fee each time they visit the doctor.

— PPO (Preferred Provider Organization) – This plan allows you to see any doctor you choose. The only disadvantage with this is that if the doctor is outside of the network, you will have to pay more. With health care insurance in Texas, it is strongly encouraged that people use a doctor within the network.

— POS (Point Of Service) – This optional plan allows you to use doctors and other medical services outside of the HMO network. Also, you are not required to get a referral. Doctors and other providers used outside of the network will require you to pay more, even for health care insurance in Texas.

For health care insurance in Texas, you are required to pay a premium in order to keep the health plan active. For certain medical services, such as surgeries, you may be required to pay a deductible before the insurance will pay anything. The deductible is an out-of-pocket expense that you provide. Depending on what insurance plan you choose, you will pay that certain deductible amount before your insurance kicks in.

Each time that you have to see a doctor, you will have to make a co-payment. You will also have to make a co-payment each time you get a prescription filled. There is a certain amount in out-of-pocket expenses that you are required to pay in regard to co-payments. After you have reached the limit and if you reach it within that calendar year, the insurance will kick in and pay 100% of your services. After you have paid your deductible, you will have to pay co-insurance. This is in regard to PPO and POS plans that have network and out-of-network services. If you have health care insurance in Texas, it is important that you go over these plans and determine which one would benefit you the most. It’s even more crucial if you have a family because you have to also look out for them.

About the Author: This article about

Texas Health Insurance

is brought to you by Texas Health and Jordan FeRoss. You need to check out their website:

Health Insurance in Texas

for really good health care advice!

Source:

isnare.com

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Maker Faire 2009 wraps up in San Mateo, California

Thursday, June 4, 2009

The fourth annual Maker Faire took place this past weekend at the San Mateo Fairground in San Mateo, California located in the United States. The first Maker Faire, which took place in 2006, had approximately 20,000 people in attendance. This year, more than 80,000 people were expected to attend; quadruple the attendance of just four years prior. On Saturday night, it was reported that attendance was up considerably over last year’s event.

Maker Faire, the self-declared “World’s Largest DIY Festival”, offers a forum where hundreds of makers and crafters alike man booths where they display their work. In the main halls alone, there were hundreds of booths. Outside the expo halls, the surrounding area was also filled with many interesting projects, some of which were mobile. In addition to all of the projects on display, there were a number of on-stage presentations. The biggest presentation of the weekend was given by Adam Savage who spoke on the topic of his “Colossal Failures”. During his talk, the Fiesta Hall was filled to capacity.

The theme for this year’s fair was “Remake: America” after President Obama‘s call to “begin again the work of remaking America”. In addition, “going green”, alternative fuel vehicles, crafting, steampunk and sciences for the young, were common themes found throughout the fair.

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Liverpool Biennial 2006 art festival starts

Thursday, September 14, 2006

The 2006 Liverpool Biennial art festival will start its ten week run on September 16, finishing on the November 26. The exhibition uses public places located across the city.

Installation will be situated at sites across the city including St. George’s Hall and Church of St Luke with specialist centers such as the Bluecoat Arts Centre, FACT centre, Tate Liverpool and the Walker Art Gallery providing exhibition space.

The international ’06 exhibition includes 35 commissioned works, while the 24th John Moores Exhibition of Contemporary Painting is the UK’s longest running open painting competition.

The Independents is an art exhibition that runs alongside the Biennial. Several shorter festivals will run over this period including the Hope Street festival.

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Floor Tiles In Natural Stone For Organic Opulence

Natural stone for walling and flooring will provide a stunning backdrop for any room, these rich and exquisite surfaces breathe of the earth. They are timeless and all you have to do is touch the surface of a stone surface to feel the magic. Millions of years of history runs through natural stone and it is for this reason it is such a warm dcor addition to any room.As one of the wonders of the natural world, stone is the lifeblood of our planet. It takes millions of years to create and this is a continual process with the ebb and flow of volcanic lava and movement in the Earth’s crust beneath us. Quite literally pockets of stone of all descriptions are being created all the time in this constant activity. Once pressurized and pushed through the earths crust in tectonic movement, we find onyx, travertine, granite, slate, limestone, sandstone, marble and many others.Where this stone erupts to the surface of the earth, natural quarries are formed and these natural quarries have been the source of materials for the building of thousands of buildings over the millennia. The last remaining of the 7 Wonders of the Ancient World, the Great Pyramid of Gaza still stands and this was created from natural stone. In ancient time the richest temples and palaces were al built of and decorated with stone. Marble has been the inspiration for Michelangelo and many other sculptors to create items of the most profound beauty.Not only has natural stone inspire the creation of the most beautiful art objects, it is the most vital architectural building source man has ever used. The greatest civilizations through all history have used stone as a building material, its presence will add the same dimensions of beauty to your home.Historically natural stone was believed to be too precious for adorning the average home and was only used in temples and palaces of grand significance. Only the rich could afford it as quarrying and transportation was incredibly labor intensive and this made it expensive.The technology available today has changed all this and quarrying stone has become far simpler. Transport is also mechanized and this adds to the fact that it is not as expensive to bring stone into any home. All over the world different types of stone are being quarried, and exported, and there are also large resources of local natural stone available, no matter where you live.While a solid stone floor is opulent, this is not entirely practical and would also be very expensive. But floor tiles look nearly as effective and are a lot less costly. Bear in mind also that the value of your home will also increase with the addition of this type of flooring.Tiles in all the stone families are available, they are all incredibly durable, but some more than others, it just depends on the type. The hardest is granite and this natural stone is your flooring solution for life.

Australia: Wikinews interviews David Liebelt, South Gippsland local election candidate

Monday, September 27, 2021

Since June 2019, the people of South Gippsland Shire, located at the southernmost tip of Australia, have been without a local council, after a state government inquiry found “high levels of tension” within the council. Administrators were appointed by the Victorian state government in July 2019, who have governed the shire since then. However, South Gippsland’s council is scheduled to be restored with an election to be held via post from October 5–22, 2021.

Wikinews interviewed one of the candidates standing in this election, David Liebelt, an independent candidate running in the Coastal-Promontory Ward. The Coastal-Promontory ward covers towns such as Venus Bay, Waratah Bay, Yanakie, Foster, Port Welshpool, and Toora, and elects three councillors to the South Gippsland Shire Council.

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